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How the New English-Only Executive Order Could Affect Veteran Health and Their Families

How the New English-Only Executive Order Could Affect Veteran Health and Their Families

by Jessica Shin | Mar 6, 2025 | Blog

President Trump’s Executive Order (EO), signed just days ago on March 1, 2025, declares English as the official language of the United States. It revokes a decades-old mandate from the Clinton era that ensured language assistance for non-English speakers in federally...
Colonoscopy Confusion: What Happens When Patients Don’t Get Clear Instructions?

Colonoscopy Confusion: What Happens When Patients Don’t Get Clear Instructions?

by Susan Perry | Mar 5, 2025 | Blog

Recently, I went for a colonoscopy. Simple enough, right? I made my appointment over the phone, got a prescription for the prep medication, and assumed I was good to go. I have had many colonoscopies and two surgeries and for that reason felt that I knew exactly what...
Language and Literacy Gaps Are Holding Back Health Equity

Language and Literacy Gaps Are Holding Back Health Equity

by Jessica Shin | Mar 9, 2023 | Blog

When people were traveling on the Oregon Trail, they had to rely on their own instincts, and sometimes help from others, to find their way through the dangerous and wide-open spaces of the American West. Similarly, it can be hard for people to navigate the healthcare...
Why Investing in Health Equity Programs is a Smart Business Decision

Why Investing in Health Equity Programs is a Smart Business Decision

by Jessica Shin | Feb 17, 2023 | Blog

The financial implications of not having health equity programs in healthcare can be significant for all of us. Deloitte estimates that inequities in the U.S. health system cost approximately $320 billion from increased healthcare spending, lost productivity,...
Language and Literacy: A Critical Factor in Achieving Healthcare Equity

Language and Literacy: A Critical Factor in Achieving Healthcare Equity

by Susan Perry | Jan 13, 2023 | Blog

Last month I had the privilege of attending the Healthcare Equity Innovations Summit by the ICD Healthcare Network. It was an incredible event with great speakers. The people in the room were compassionate, kind, brilliant, and unified in their desire to bring health...
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